Central HeatingMaintenance Contractsin Hazel Grove & Stockport
£208 a year, inc. VAT. Parts and labour covered on your boiler, heating controls and radiator valves, plus an annual service. Same engineer, same phone, same year after year. Over 500 households already on the contract.
Central Heating Maintenance Contracts, done properly.
The Swainson maintenance contract is the reason so many families in Hazel Grove, Stockport and the surrounding areas have never had to phone anyone else for their heating. It's a genuinely useful piece of household insurance, not an insurance-company product with small print, but a direct arrangement with the engineer who'll actually turn up when something breaks.
A flat annual fee of £208 inc. VAT that covers: an annual boiler service, parts and labour on the boiler, parts and labour on heating controls (thermostats, timers, motorised valves), parts and labour on radiator valves, and priority attendance if something fails. No claims process. No excess. No arguments about what's covered.
Homeowners who don't want the annual guessing game of what a breakdown will cost. Especially popular with retired customers, families with young children who need heating on cold mornings, and anyone who has already been burned by an expensive one-off callout.
You can join at any point in the year. The annual service is scheduled at a time that suits you, and cover starts from the first service visit.
One decent breakdown, a diverter valve, an expansion vessel, a fan, costs more than a year on the contract. Two of those in the same year (and it happens) and you're firmly ahead. But the real value is not having to think about it: you ring one number, John comes, it gets fixed, no invoice arrives.
The cost of putting it off.
The alternative to a maintenance contract is what most households do by default: nothing, until something goes wrong. Here's what that looks like.
Breakdowns at the worst time
Boilers fail on the coldest day of the year, that's when demand is highest, engineers are busiest, and call-out queues are longest.
Unpredictable annual cost
One year you spend nothing, the next you spend £800. Budgeting for heating stops being possible.
Cheap fixes, repeat visits
Without a contract there's always a temptation to take the cheapest quote, which usually means another visit six months later for the same issue.
Bouncing between engineers
Every time you call someone new, they have to learn your boiler from scratch. Diagnosis takes longer, costs more, and history is lost.
- Assuming insurance-company boiler cover is the same thing, it isn't; excesses, exclusions and call-centre triage make it feel very different.
- Waiting for a breakdown to think about cover.
- Not asking about the contract at your annual service, most people join right after their first Swainson visit.
A clear five-step system.
No guessing, no meter-running. Every job follows the same repeatable process, that's how the result stays consistent.
- 01
Join by phone or form
One call to confirm your boiler make/model and address. No underwriter forms, no medicals, no small print.
- 02
First annual service
John attends, services the boiler to manufacturer spec, and issues your service record. Cover starts from this visit.
- 03
Free breakdown attendance
If anything on cover fails, you ring and John attends. No call-out fee.
- 04
Parts and labour included
Boiler parts, controls, radiator valves, parts and labour included as standard for the covered items.
- 05
Renewal
One flat fee, once a year. Simple.
What you actually get.
Fixed annual cost
£208 inc. VAT. Predictable, budgetable, no surprises.
Priority attendance
Contract customers go to the top of the diary when they call.
Parts and labour included
On the boiler, heating controls and radiator valves, not just labour with a nasty parts bill.
No excess, no small print
Not an insurance product. You ring the engineer, he attends, it's fixed.
Annual service included
The most important preventative service you can buy, built into the fee.
Same engineer every year
John, who already knows your system inside out.
The detail that matters.
The contract has been running in essentially the same form since 1986. It's survived because it's straightforward and it works.
What's covered
Annual service. Parts and labour on the boiler itself. Parts and labour on heating controls (room stats, timers, motorised valves, cylinder stats). Parts and labour on radiator valves (TRVs and lockshields). Priority attendance during working hours.
What isn't covered
Radiators themselves (leaks, replacement), full system power-flushing, boiler replacement, and pre-existing faults present when you join. Anything not covered is quoted honestly before any work happens.
Compared with insurance-based cover
Big-brand insurance-backed cover typically involves a call centre, an excess, a triage engineer you've never met, and small print that can decline a claim. The Swainson contract is a direct arrangement, one engineer, no excess, no third-party approval.
Membership numbers
The contract currently has over 500 ongoing customers, some of whom have been on it for more than 20 years. Most new members join after their first Swainson service.
Questions we hear every week.
If you have a question that isn't answered here, ring John directly on 07442 536165.
Often booked together.
Stop worrying about the boiler. Join the contract.
£208 a year, one engineer, 500+ households already on it. Ring John directly to join.